Privacy policy

COOKIE LAW

What are cookies?
Cookies are small text files that are stored on your device while you are browsing and perform various functions such as remembering your login details for services, gathering statistical information about the pages you visit, identifying your browser and device, selecting targeted content and communications according to your preferences and more.
Cookies can be of different types, depending on the type of data they store and how long they are stored on your device.
Session or temporary cookies are those that expire or are deleted when the browser is closed, while persistent cookies have longer expiry dates (from a few minutes to months) depending on the functions they perform. It is precisely these functions that distinguish cookies into two categories: technical and non-technical (or profiling).
Technical cookies manage the data needed to deliver the pages and facilitate browsing, for example by not having to re-enter your user name and password to access particular services, by remembering the last page you visited or how far you watched a video, by recognising the type of device you are using and adapting the size of images accordingly. Technical cookies also allow aggregate statistical analysis of the most visited pages and user preferences, but only in an anonymous form, and are not used to analyse the behaviour or preferences of individual users.
Profiling cookies, on the other hand, are used to analyse the interests and browsing habits of individual users, to personalise their browsing and to deliver, for example, content, including advertising, targeted at particular interests.
The cookies may be provided directly by the operator of the site on which you are browsing (so-called publisher) or, if the site relies on external services for particular functions, by third parties (so-called third parties).
Why does MLDL DI MARIA LUISA CRAIA use cookies?
The site www.marialuisacraia.com uses technical and third party cookies in order to improve the experience on its site, adapting it, for example, depending on the browser and device in use.
If you are on the www.marialuisacraia.com website and you see the banner informing you of the existence of cookies, by continuing to browse the site, clicking on any element of the site or on an image, or simply by scrolling down the page or closing the information layer by clicking on the "OK" button, you consent to the use of the cookies described in this policy and implemented in the pages of the www.marialuisacraia.com website.
It is possible to disable the cookie functions directly from the browser you are using, according to the instructions provided by the relevant manufacturers, or by using appropriate programs; however, please note that restricting the ability of websites to send cookies may worsen the overall browsing experience of users.
Consent to receive cookies may also be expressed through specific browser configurations by users. Most browsers allow the setting of rules to manage cookies sent only by some or all sites, an option that gives users more precise control over privacy and the ability to deny the receipt of cookies, or otherwise change the choices previously made.
Below are links explaining how to manage or disable cookies for the most popular Internet browsers:
- Internet Explorer: http://windows.microsoft.com/it-IT/internet-explorer/delete-manage-cookies
- Google Chrome: https://support.google.com/chrome/answer/95647
- Mozilla Firefox: http://support.mozilla.org/it/kb/Gestione%20dei%20cookie
- Opera: http://help.opera.com/Windows/10.00/it/cookies.html
- Safari: https://support.apple.com/it-it/guide/safari/sfri11471/mac
Third-party cookies
When browsing the pages of www.marialuisacraia.com, for statistical or profiling purposes for the provision of advertising, technical and non-technical cookies may be issued, both types managed exclusively by third parties.
Below is a list of the third parties involved, links to their sites and links to their cookie management policies, indicating the relative purposes.
Google Analytics - https://policies.google.com/technologies/cookies
Sharing (or social network) cookies
These are necessary to allow the user to interact with the Sites through their social account and are used, for example, to express an appreciation and share it with their social contacts:
AddThis: http://www.addthis.com/privacy/privacy-policy
Facebook: https://m.facebook.com/policies/cookies/?refsrc=https%3A%2F%2Fm.facebook.com%2Fhelp%2Fcookies&_rdr
Twitter: https://help.twitter.com/en/rules-and-policies/twitter-cookies
Linkedin: https://www.linkedin.com/legal/cookie-policy
Google+: https://www.google.com/policies/technologies/cookies
Instagram: https://help.instagram.com/519522125107875
Pinterest: https://about.pinterest.com/it/privacy-policy
Changes to the cookie policy
www.marialuisacraia.com reserves the right to make changes to this cookie policy. The user agrees to be bound by any such future revisions and therefore undertakes to periodically visit this page to be informed of any changes.

Privacy
Privacy Policy
1. INFORMATION RELATING TO THE PRIVACY POLICY OF THE SITE
1.1 This section provides information on the processing of personal data of users who consult the pages of the MLDL DI MARIA LUISA CRAIA website (hereinafter: "Site") or who use the services available on it. Consultation of the Site may involve the processing of data relating to identified or identifiable persons.
1.2 This information is also valid for the purposes of Article 13 of Legislative Decree no. 196/2003, Code for the protection of personal data, and for the purposes of Article 13 of EU Regulation no. 2016/679, on the protection of individuals with regard to the processing of personal data and the free movement of such data, for persons interacting with MLDL DI MARIA LUISA CRAIA and is accessible at the address corresponding to the home page: www.marialuisacraia.com
1.3 This information is only provided for MLDL DI MARIA LUISA CRAIA and not for any other websites that the user may visit via links.
1.4 The purpose of this document is to provide information on the procedures, timing and nature of the information that the data controller must provide to users when connecting to the MLDL DI MARIA LUISA CRAIA web pages, regardless of the purpose of the connection, according to Italian and European legislation.
1.5 The information may be subject to changes due to the introduction of new regulations in this regard, so the user is invited to periodically check this page.
1.6 If the user is under 16 years of age, pursuant to art.8, c.1 EU Regulation 2016/679, he/she shall have to legitimise his/her consent through the authorisation of his/her parents or guardian.



2. DATA PROCESSING
2.1 Data Controller
2.1.1 The Data Controller is the natural or legal person, public authority, service or other body which, individually or jointly with others, determines the purposes and means of the processing of personal data. It also deals with security profiles.
2.1.2 With regard to this website, the data controller is: MLDL DI MARIA LUISA CRAIA - with head office in Via L. Rossi 4, 62015 Monte San Giusto - Italy , and for any clarification or exercise of the rights of the user can contact him at the following email address: info@marialuisacraia.com
2.2 Data processor
2.2.1 The data controller is the natural or legal person, public authority, service or other body that processes personal data on behalf of the data controller.
2.2.2 Pursuant to Article 28 of EU Regulation No 2016/679, upon appointment by the data controller, the data controller of the MLDL DI MARIA LUISA CRAIA website is: Maria Luisa Craia
2.3 Place of data processing
2.3.1 The data processing generated by the use of MLDL DI MARIA LUISA CRAIA takes place at Via L. Rossi 4, 62015 Monte San Giusto – Italy.
2.3.2 If necessary, the data related to the newsletter service may be processed by the data controller or persons appointed by it for this purpose at its headquarters.
3. COOKIES
3.1 Type of Cookies
3.1.1 The MLDL DI MARIA LUISA CRAIA site uses cookies to make the user's browsing experience easier and more intuitive: cookies are small strings of text used to store certain information that may relate to the user, his preferences or the Internet access device (computer, tablet or mobile phone) and are used primarily to adapt the operation of the site to the user's expectations, offering a more personalized browsing experience and storing the choices made previously.
3.1.2 A cookie consists of a small amount of data transferred to the user's browser by a web server and can only be read by the server that carried out the transfer. It is not executable code and does not transmit viruses.
3.1.3 Cookies do not record any personal information and any identifiable data will not be stored. If you wish, you can prevent the saving of some or all cookies. However, in this case your use of the website and the services offered may be impaired. To proceed without changing your cookie options, simply continue browsing.
Below are the types of cookies that the website uses:
3.2 Technical cookies
3.2.1 There are numerous technologies used to store information on the user's computer, which is then collected by the sites. Among these, the best known and most widely used is the HTML cookie. They are used for navigation and to facilitate access and use of the site by the user. They are necessary for the transmission of communications on the electronic network or for the supplier to provide the service requested by the customer.
3.2.2 The settings for managing or deactivating cookies may vary depending on the Internet browser used. However, the user can manage or request the general deactivation or deletion of cookies by modifying the settings of their internet browser. Such deactivation may slow down or prevent access to certain parts of the site.
3.2.3 The use of technical cookies allows the safe and efficient use of the site.
3.2.4 The cookies that are placed in the browser and transmitted through Google Analytics or through the blogger statistics service or similar are technical only if they are used for site optimisation purposes directly by the owner of the site itself, who may collect information in aggregate form on the number of users and how they visit the site. Under these conditions, analytics cookies are subject to the same rules on information and consent as technical cookies.
3.2.5 From the point of view of duration, a distinction can be made between temporary session cookies, which are automatically deleted at the end of the browsing session and are used to identify the user and therefore avoid logging in at each page visited, and permanent cookies, which remain active on the computer until they expire or are deleted by the user.
3.2.6 Session cookies may be installed in order to allow access and stay in the reserved area of the portal as an authenticated user.
3.2.7 They are not stored in a persistent way but only for the duration of the navigation until the browser is closed and they disappear when the browser is closed. Their use is strictly limited to the transmission of session identifiers consisting of random numbers generated by the server and necessary to allow the safe and efficient exploration of the site.
3.3 Third party cookies (analytics and customization)
3.3.1 In relation to their origin, we distinguish between cookies sent to the browser directly from the site you are visiting and third-party cookies sent to your computer from other sites and not from the one you are visiting.
3.3.2 Persistent cookies are often third-party cookies.
3.3.3 Most third party cookies are tracking cookies used to identify online behaviour, understand interests and then tailor advertising to users.
3.3.4 Third party analytical cookies may be installed. These are sent from domains of the aforementioned third parties outside the site.
3.3.5 Third-party analytical cookies are used to collect information about user behaviour on MLDL DI MARIA LUISA CRAIA. This is done anonymously in order to monitor the performance and improve the usability of the site. Third-party profiling cookies are used to create profiles of users in order to offer advertising messages in line with the choices made by users.
3.3.6 The use of these cookies is governed by the rules laid down by the third parties themselves, so users are invited to read the privacy notices and the instructions for managing or disabling cookies published on the relevant web pages.
3.4 Profiling and advertising cookies (marketing, advertising)
3.4.1 Profiling cookies are those aimed at creating profiles of the user and are used to send advertising messages in line with the preferences expressed by the user while surfing the web.
3.4.2 When using these types of cookies, the user must give explicit consent.
3.4.3 Article 22 of EU Regulation 2016/679 and Article 122 of the Data Protection Code will apply.
3.5 Social Cookies
3.5.1 Social plugins provide personalised content by allowing visitors to a site to share an article on their Social Network Service (SNS) profile.
Social cookies allow the SNS to follow the user's navigation through the various websites if they have social plugins.
SNS cookies remain blocked until consent is given, preventing social buttons from being displayed until consent is given.
3.6 Management of cookies in the browser
3.6.1 These are cookies that are necessary to create user profiles in order to send advertisements in line with the preferences expressed by the user within the pages of the Site.
MLDL DI MARIA LUISA CRAIA does not use profiling cookies. Some people prefer not to enable cookies. For this reason, most browsers offer the ability to manage cookies in a way that respects your preferences. In some browsers it is possible to set rules to manage cookies on a site-by-site basis, which gives you more control over your privacy. This means that you can disable cookies from all sites except the ones you trust. Here are the pages where you can learn more about this specific to the most popular browsers:
- Chrome (https://support.google.com/chrome/answer/95647?hl=it)
- Firefox (https://support.mozilla.org/it/kb/Disattivare%20i%20cookie%20di%20terze%20parti)
- Internet Explorer (http://windows.microsoft.com/it-it/windows-vista/block-or-allow-cookies)
- Safari (https://support.apple.com/kb/ph5042?locale=en_US)
All major modern browsers also have a 'private/incognito' browsing mode that allows you to browse sites without recording histories and/or storing cookies.
3.7 Why we use cookies
3.7.1 Cookies are used for various purposes. MLDL DI MARIA LUISA CRAIA uses cookies to enable its systems to recognise your device and to provide you with certain features, including:
- facilitating your navigation within the site and your subsequent successful use of the site;
- counting the number of visitors we receive to a page
- facilitating access to services that require authentication;
- know which areas of the site have been visited;
- persistent: once the browser is closed, they are not deleted but remain until a preset expiry date;
- session-based: they are deleted every time the browser is closed.
They will therefore always be used and sent, unless the user changes the settings in their browser (see following paragraphs) to the detriment of the site's functionality.
3.8 Exclusion systems
3.8.1 In general, it is possible to object to the processing of personal data by the major advertising providers by using the following site: http://www.youronlinechoices.com/it/ and following the instructions therein. Please note that even if you exercise your right of objection, you will still receive advertisements but no longer ads tailored to your interests. Some third-party systems that use cookies also provide tools to block the installation of their own cookies. Below is the one provided by Google to block cookies linked to Google Analytics: https://tools.google.com/dlpage/gaoptout?hl=it
4. PROCESSED DATA
4.1 Data processing methods
4.1.1 Like all websites, this site makes use of log files in which information collected automatically during user visits is stored. The information collected could be the following
- internet protocol (IP) address;
- browser type and parameters of the device used to connect to the site;
- name of the internet service provider (ISP);
- date and time of visit;
- the visitor's source (referral) and exit web pages;
- possibly the number of clicks.
4.1.2 The above information is processed automatically and collected in an aggregate form only in order to verify the proper functioning of the site, and for security reasons. This information will be processed according to the legitimate interests of the owner.
4.1.3 For security purposes (spam filters, firewalls, virus detection), automatically recorded data may also include personal data such as the IP address, which could be used, in accordance with applicable laws, to block attempts to damage the site itself or cause damage to other users, or in any case harmful or criminal activities. Such data are never used to identify or profile the user, but only for the purpose of protecting the site and its users, such information will be processed according to the legitimate interests of the owner.
4.1.4 If the site allows the insertion of comments, or in case of specific services requested by the user, including the possibility to send the Curriculum Vitae for a possible working relationship, the site automatically detects and records some identification data of the user, including the e-mail address. This data is understood to be voluntarily provided by the user at the time of requesting the service. By entering a comment or other information, the user expressly accepts the privacy policy, and in particular agrees that the contents entered may be freely distributed to third parties. The data received will be used exclusively for the provision of the service requested and only for the time necessary to provide the service.
4.1.5 The information that users of the site decide to make public through the services and tools made available to them is provided by the user knowingly and voluntarily, exempting this site from any liability for any breach of the law. It is the user's responsibility to check that he or she has permission to enter personal data of third parties or content protected by national and international regulations.
4.2 Purpose of data processing
4.2.1 The data collected by the site during its operation are used for the purposes indicated above and for the following purposes
- Executing the contract
- Customer care
- Marketing and possible sending of newsletters
- Fulfilment of legal obligations
- Defending ourselves in court
The processing of data collected by the site, in addition to the purposes connected, instrumental and necessary to the provision of the service, is aimed at the following purposes:
- Statistics (analysis)
Collection of data and information in an exclusively aggregate and anonymous form in order to verify the correct functioning of the site. None of this information is related to the physical person-user of the site, and do not allow in any way their identification. Consent is not required.
- Security Policy
Collection of data and information in order to protect the security of the site (spam filters, firewalls, virus detection) and of the Users and to prevent or unmask fraud or abuse to the detriment of the website. The data is recorded automatically and may possibly also include personal data (IP address) that could be used, in accordance with the laws in force on the subject, to block attempts to damage the site itself or to cause damage to other users, or in any case harmful or criminal activities. Such data are never used to identify or profile the User and are deleted periodically. Consent is not required.
- Ancillary activities
Communicate data to third parties who perform functions necessary or instrumental to the operation of the service (e.g. comment box), and to allow third parties to perform technical, logistical and other activities on our behalf. Suppliers only have access to personal data that is necessary for them to perform their tasks, and they undertake not to use the data for any other purpose, and are obliged to process personal data in accordance with the applicable regulations.
4.2.2 The data shall be stored for the period strictly necessary to achieve the above-mentioned purpose, for a period in accordance with current Italian and European regulations.
4.2.3 The data used for security purposes (blocking attempts to damage the site) are kept for the time strictly necessary to achieve the aforementioned purpose.

4.3 Data provided by the user
4.3.1 The site may collect other data in case of voluntary use of services by users, such as comment services, communication (contact forms, comment box), and will be used exclusively for the provision of the requested service:
- name;
- email address;
- any additional data sent spontaneously by the user.

4.3.2 As indicated above, the optional, explicit and voluntary sending of electronic mail to the addresses indicated on this site entails the subsequent acquisition of the sender's address, which is necessary to reply to requests, as well as any other personal data included in the message.
4.3.3 Specific summary information will be progressively reported or displayed on the pages of the site set up for particular services on request.
4.3.4 The data collected by the site are generally not provided to third parties, except in specific cases: legitimate requests by judicial authorities and only in the cases provided for by law; when it is necessary for the provision of a specific service requested by the User; for the performance of security checks or site optimisation.

4.4. Period of data retention
The data provided will be kept for the period provided for by tax, civil and anti-money laundering regulations, maximum 10 years from the end of the professional relationship.
Furthermore, they will not be disseminated, they will be destroyed when we no longer have the need and obligation to keep them, and they will not be transferred to a third country.
In particular:
- The data collected by the site during its operation are kept for the time strictly necessary to carry out the activities specified. On expiry, the data will be deleted or anonymised, unless there is no other purpose for retaining it.
- Data (IP address) used for site security purposes (blocking attempts to damage the site) is stored for 30 days.
- Data for analytics purposes (statistics) are stored in aggregate form for 24 months.
- Data on the execution of the contract will be stored for 10 years, starting from the date on which the order was placed.
- Customer care data will be retained until the customer care activity has been completed.
- Data relating to marketing and the sending of newsletters will be stored for a maximum of 4 years
- Data required to fulfil legal obligations will be stored for 10 years
- Data required for legal defence will be stored for 10 years

4.5 Support in configuring your browser
4.5.1 You can also manage cookies through your browser settings. However, deleting cookies from your browser may remove the preferences you have set for the site.
4.5.2 For further information and support you can also visit the specific help page of the web browser you are using:
- Chrome: https://support.google.com/accounts/answer/61416?hl=it
- Firefox: https://support.mozilla.org/en-us/kb/enable-and-disable-cookies-website-preferences
- Internet Explorer: http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies
- Opera: http://www.opera.com/help/tutorials/security/cookies/
- Safari: http://www.apple.com/legal/privacy/it/

4.6 Social Network Plugins
4.6.1 This site also incorporates plugins and/or buttons for social networks to allow easy sharing of content on your favourite social networks. These plugins are programmed so as not to set any cookies when you access the page, in order to protect the privacy of users. If the social network so requires, cookies will only be set when the user makes effective and voluntary use of the plugin. Bear in mind that if the user navigates while logged into the social network then he has already consented to the use of cookies conveyed through this site at the time of registration with the social network.
4.6.2 The collection and use of information obtained through the plugin is governed by the respective privacy policies of the social networks, to which you should refer:
- AddThis: http://www.addthis.com/privacy/privacy-policy
- Facebook: https://www.facebook.com/help/cookies
- Google+: https://www.google.com/policies/technologies/cookies
- Instagram: https://it-it.facebook.com/help/instagram/155833707900388
- Linkedin: https://www.linkedin.com/legal/privacy-policy
- Pinterest: https://about.pinterest.com/it/privacy-policy
- Twitter: https://support.twitter.com/articles/20170519-uso-dei-cookies-e-di-altre-tecnologie-simili-da-parte-di-twitter

5. USER RIGHTS
5.1 Article 13, c. 2 of EU Regulation 2016/679 lists the user's rights.
5.2 The MLDL DI MARIA LUISA CRAIA website therefore intends to inform the user of the existence:
- of the right of the data subject to request from the controller access to personal data (art. 15 EU Regulation), their update (art. 7, co. 3, lett. a) Legislative Decree 196/2003), rectification (art. 16 EU Regulation), integration (art. 7, co. 3, lett. a) Legislative Decree 196/2003) or restriction of processing concerning him/her (art. 18 EU Regulation) or to object, on legitimate grounds, to their processing (art. 21 EU Regulation), as well as the right to data portability (art. 20 EU Regulation);
- the right to request cancellation (art. 17 EU Regulation), transformation into anonymous form or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed (art. 7, co. 3, lett. b) Legislative Decree no. 196/2003);
- the right to obtain certification that the operations of updating, rectification, integration of data, cancellation, blocking of data, transformation have been brought to the attention, also as regards their content, of those to whom the data were communicated or disseminated, unless this requirement proves impossible or involves a manifestly disproportionate to the protected right (art. 7, co. 3, lett. C) Legislative Decree no. 196/2003);
5.3 Requests may be addressed to the data controller, without formalities or, alternatively, using the form provided by the Garante per la Protezione dei Dati Personali, or by sending an email to: info@marialuisacraia.com
5.4 If the processing is based on art. 6, paragraph 1, letter. a) - express consent to use - or art. 9, paragraph 2 letter. a) - express consent to use genetic data, biometric data, data relating to health, data revealing religious or philosophical beliefs or trade union membership, data revealing racial or ethnic origin, political opinions - the user has the right to withdraw consent at any time without affecting the lawfulness of processing based on consent given before the revocation.
5.5 Similarly, in the event of a breach of the law, the user has the right to lodge a complaint with the Garante per la Protezione dei Dati Personali (Italian Data Protection Authority), as the authority responsible for supervising processing in Italy.
5.6 For a more detailed examination of your rights, see articles 15 et seq. of EU Regulation 2016/679 and article 7 of Legislative Decree 196/2003.

6. DATA TRANSFER TO COUNTRIES OUTSIDE THE EU
6.1 This site may share some of the data collected with services located outside the European Union. In particular with Google, Facebook, Instagram and Microsoft (LinkedIn) via social plug-ins and the Google Analytics service. The transfer is authorised and strictly regulated by Article 45(1) of EU Regulation 2016/679, so no further consent is required. The companies mentioned above guarantee their adherence to the Privacy Shield.
6.2 Data will never be transferred to third countries that do not comply with the conditions set out in Article 45 et seq. of the EU Regulation.
7. DATA SECURITY
7.1 This site processes user data lawfully and correctly, adopting appropriate security measures to prevent unauthorised access, disclosure, modification or destruction of data. The processing is carried out using computer and/or telematic instruments, with organisational methods and logics strictly related to the purposes indicated.
7.2 In addition to the owner, in some cases, categories of people involved in the organisation of the site (administrative, commercial, marketing, legal, system administrators) or external parties (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) may have access to the data.
8. AMENDMENTS TO THIS DOCUMENT
8.1 This document, published at https://www.marialuisacraia.com/privacy constitutes the privacy policy of this site.
8.2 It may be subject to changes or updates. Users are invited to periodically consult this page to keep up to date with the latest legislative changes.
8.3 Previous versions of the document will still be available on this page.
8.4 The document was updated on 10/02/2021 in order to comply with the relevant legislative provisions, and in particular in accordance with EU Regulation 2016/679.